Privacy Policy

Effective: July 1, 2023

Last updated on July 1, 2023

This Privacy Policy applies to the website(s) and mobile applications (together, the "Sites") provided by Santiago & Company Consulting, LLC., a company headquartered in Olathe, Kansas, USA, who act as data controllers1 with respect to the personal data you share with Santiago & Company under this Policy.

The Sites include www.santiagocompany.com and additional websites or mobile applications produced and managed by Santiago & Company.

Santiago & Company knows that your privacy is important to you and takes user privacy very seriously. We are committed to protecting your personal data2 (i.e. any information you provide to us from which you can be identified) in accordance with this Privacy Policy.

Santiago & Company reserves the right, at its sole discretion, to alter and update this Privacy Policy from time to time. We therefore invite you to review the current version of the Privacy Policy each time you return to our Sites.

Some terms are defined throughout this Policy. Simply click on the terms in bold to obtain their definition or refer to the definitions at the bottom of this Policy.

Information we collect and how we use it

Santiago & Company collects personal data from you when you request information or supply information through our website. This can occur when you fill out a subscription form, make an inquiry about our services, opt in to receive our emails, participate in our surveys, join our alumni community, or apply for a role with us.

The personal data we might collect includes your name, e-mail address, title, occupation, company or university affiliation, industry, region/country, your relationship to Santiago & Company, your reason for reaching out, the topics you're interested in, background information provided during an application, and other content in messages you send to us.

We might also gather information on how you use our website, which is detailed in our Cookie Policy.

By navigating our website and giving us this data, you are providing explicit consent for Santiago & Company to use your personal data as outlined in this Privacy Policy. Kindly refrain from sharing information you don't want Santiago & Company to use.

Santiago & Company uses your personal data to address your inquiries, offer the information you seek, and/or send you marketing messages. If you've applied for a position at Santiago & Company, your information will be used to assess and progress your application for the role in question. We may also utilize your data to enhance our hiring and orientation procedures and to notify you about Santiago & Company events or publications we believe might interest you. Further details are available in the Job Applicants section.

For marketing and promotional reasons, Santiago & Company might collect and share aggregated personal data with third-party service providers. Nevertheless, we ensure that these entities cannot identify you with the shared data.

Declining to share personal data with us is your prerogative. However, without it, we might be unable to address your inquiries or offer the services you seek. Santiago & Company will store your personal data for the duration necessary to address your inquiries or as long as we maintain a relationship with you. If you've applied for a position at Santiago & Company, we will retain the data tied to your application for up to five years.

Please be aware that Santiago & Company is not liable for any information you may publicly disclose on chat rooms, message boards, or comparable platforms, even if they're hosted on or linked from our website. Remember, any public disclosure of personal data online can be accessed and used by individuals you might not know. Some forums might even display IP addresses with the user's name and message. Santiago & Company is not responsible for actions or policies of any third parties collecting information you may disclose on such platforms.

Use of cookies on the site

Santiago & Company employs cookies and similar technologies to gather specific types of information when you explore our website. Details about the data collected and its usage can be found in our Cookie Policy.

Who we share your personal data with

Santiago & Company may share your personal data with affiliated companies as well as with select third parties, which may be located in countries different from your country of residence. Rest assured, Santiago & Company will never sell or share your data with any third party for their individual use.

Your personal data may be shared with entities such as:
• Other offices within Santiago & Company. A comprehensive list of our offices can be found on the offices page of the santiagocompany.com website.
• Handpicked third-party service providers. These could include marketing service providers (if you've opted for our marketing communications), IT system providers, recruitment agencies, background check agencies, data cleansing services, or event organizers to help Santiago & Company offer its services.
• Our consultants and advisors. Legal authorities or other governmental agencies when legally mandated. Except for legal or government entities, third parties will only manage your personal data on Santiago & Company's behalf and as specified in this Policy.

We emphasize that we won't sell or share your personal data with these third parties for their distinct use. Affiliates of Santiago & Company and other third parties we share your data with might be situated in countries not offering the same level of data protection as your home country. In such instances, Santiago & Company ensures the security of your personal data by implementing proper legal safeguards. For European Union residents, such protection measures include employing contracts or terms sanctioned by the European Commission, commonly referred to as "Standard Contractual Clauses.3"

Links to other websites

Santiago & Company's website may feature links to third-party websites, including social media platforms. It's important to note that these external websites operate under their own terms of use and privacy policies. Before interacting with or submitting information to these sites, we recommend reviewing their respective terms and policies.

Santiago & Company neither endorses nor accepts responsibility for the content, practices, or your use of these third-party websites. We are not liable for any issues arising from their content or your interactions with them.

Security of your personal data

Santiago & Company places paramount importance on the security of your personal data. We have instituted robust technical and organizational measures to shield your data from loss, misuse, alteration, or destruction. This includes strategies like anonymizing4or pseudonymizing5 data when feasible. Only authorized personnel from Santiago & Company and the aforementioned third parties have access to your data, and solely for tasks or services directly related to their roles. Notwithstanding our diligent precautions, we cannot assure with absolute certainty that unauthorized individuals won't gain access to your personal data.

Your rights

Based on your residence, you may possess certain rights concerning your personal data held by Santiago & Company.

These rights can include:
• Requesting access to your data.
• Seeking corrections of inaccurate, outdated, or incorrect information about you.
• Asking for erasure of your personal data.
• Objecting to, or asking for restriction in the processing of your data.
• Withdrawing your consent for data processing and requesting us to stop such processing.
• To exercise any of these rights, please use our data subject request form.

If you are receiving marketing communications from Santiago & Company, you have the option to opt out of future communications or unsubscribe from our programs. An option to adjust your preferences is provided in every marketing email we send. Alternatively, you can submit an opt-out request via our data subject request form.

In situations where you believe Santiago & Company is processing your data unlawfully, you are encouraged to reach out to us using the data subject request form. You may also be entitled to file a complaint with the appropriate regulatory body in your country.

Kindly note, to protect your data and privacy, we will take necessary measures to verify your identity before processing your request.

Children

Santiago & Company's websites are not designed for or targeted at children aged 16 or younger. Consequently, we do not intentionally gather information about individuals under this age. We kindly request that no information regarding those under 16 be submitted to us.

California

Residents of California have specific rights pertaining to their personal data as stipulated by the California Consumer Privacy Act (“CCPA”).

In line with the CCPA's requirements, the categories of personal data (termed as “personal information” in the CCPA) that Santiago & Company collects, the reasons for its processing, and the third parties we might share it with, are outlined in this Privacy Policy.

We confirm that we have not and do not sell your personal data as per the CCPA's definitions.

As a California resident, you can request Santiago & Company to provide the following:
• Categories of personal data we've collected about you.
• The sources from which this data was amassed.
• The business or commercial rationale behind collecting your personal data.
• The third parties we share this data with.
• Specific pieces of personal data we've gathered about you.

Furthermore, you might be entitled to ask us to erase your personal data, considering the stipulations of the CCPA. To act on these rights, please use our data subject request form. Alternatively, you can also reach out to us by emailing dataprivacy@santiagocompany.com. For security reasons, we may require additional details to authenticate your identity.

We assure you that Santiago & Company will not treat you unfairly for asserting your CCPA rights.

Definitions